Where is the Future for Enterprise 2.0?

[Sean Lew]

Having being part of an Enterprise 2.0 implementation, I soon found out that collaboration and communication is awesome. My efficiency is way through the roof and I can accomplish more within a day. However, what I also found is that when I am faster and more efficient, I was taking in alot more information and processing more tasks within the same day. Technology could help deliver the right information to me when required but I can only do that much within a day. I can only process a certain amount of information a day and complete that many tasks (tasks that requires brain and decision making functions).

Where is the future for Enterprise 2.0? Once organisations embrace this technologies, are we at the peak of human collaboration, communication and sharing?

Some might contest that artificial intelligence and agents could help to deliver even higher capabilities, but AI has been a concept for over 20 odd years and nothing really concrete has emerged. Even Business Intelligence nowadays is dependent on the reports and analytics we design and implement into the production system. AI has still some distance to cover before it can be commercially viable.

What I am trying to say here is that as employees are becoming more efficient with the help of technology like Enterprise 2.0, BI and things like that we are bounded to the fact that we can only do that much a day. Are we reaching a point where humans are at the most efficient and there is not much more room to grow?



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