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Poor User Experiences WILL Kill You Customer Service App

Poor User Experiences WILL Kill You Customer Service App

This is a discussion on Poor User Experiences WILL Kill You Customer Service App within the Forrester forums, part of the Research and Consultants Corner category; More from the Forrester Business Process & Applications Blog......

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27th April 2011, 08:44 AM	#1
Latest News Headlines News Bot Join Date: Nov 2007 Posts: 15,067	Poor User Experiences WILL Kill You Customer Service App More from the Forrester Business Process & Applications Blog...