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Getting the customer service agent experience right is good for business

Getting the customer service agent experience right is good for business

This is a discussion on Getting the customer service agent experience right is good for business within the Forrester forums, part of the Research and Consultants Corner category; More from the Forrester Business Process & Applications Blog......

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22nd October 2011, 04:35 AM	#1
Latest News Headlines News Bot Join Date: Nov 2007 Posts: 15,067	Getting the customer service agent experience right is good for business More from the Forrester Business Process & Applications Blog...