Operations Manager (ColdFusion\MySQL)

[Gruden]

We’re looking for an experienced ColdFusion\MySQL Operations Manager to join our team

• Full time position
• Join a young & dynamic team
• Sydney, CBD based
• Salary based on skills & experience

Position scope

We’re on the lookout for a talented, creative-minded individual with a real passion for web applications and operations management. A great work ethic and passion for client satisfaction are defining characteristics of the right person for this role.

You will have existing systems operations management experience and be able to take over the management of operations of an existing enterprise web application based on ColdFusion and MySQL deployed on Unix systems (Solaris and Linux). You will be responsible for:

• Direct technical support, including the application and the platform
• 2nd-tier user support for calls escalated from the client’s help desk
• Maintenance of the operating environment
• Guiding the continuous improvement of the application and platform

You’ll be the caretaker of the operating environment of the system which is supported critically during business hours, with occasional after-hours activity.

Excellent communication skills, both written and verbal are essential for this role, as you will be often be dealing directly with the client.

You must have a high level of understanding of emerging web technologies with a demonstrated ability to solve technical challenges for varying operational requirements. The ability to be self-directed and motivated in the management and prioritising of your own workload is paramount. You must be able to perform under pressure and consistently provide and create work of the highest standard.

Download the full job description (PDF)

Key abilities

• Be enthusiastic and passionate about web development and rich interactive technologies
• Can work well and provide technical direction for other team members and clients
• Can communicate effectively with a variety of people, including clients at all levels
• Expert understanding of operations management and ITL procedures
• Able to manage the operating environment of a long term product roadmap for a ColdFusion/MySQL application
• Able to own client SLA’s and keep an the environment operating within client SLA’s
• Work effectively with Applications Architect to constantly streamline and improve the application operating environment
• Can display working knowledge in emerging interactive technologies and new products
• Is continually providing efficient, bug free and exceptional solutions
• Has an attention to detail and a focus on delivering quality
• Understands and can respect professional confidentiality

Key skills & experience

• Have at least 3 years industry experience in web application operations management;
• Have a clear understanding and advanced level knowledge of:
  • Unix systems administration (Apache/J2EE on Solaris and Linux)
  • ColdFusion and other Web Server Technologies
  • MySQL and other Database Technologies
  • Internet networking and hosting technologies
• Have a working knowledge of:
  • Web application operations and infrastructure systems
  • Front end web technologies; jQuery, AJAX, JavaScript, HTML, CSS, XML
• Have previous experience working in product development within the web / Internet industry
• Have experience working with source control, team collaboration and project tracking systems
• Have exceptional customer service and communication (verbal and written) skills
• Have excellent organisational and prioritisation skills

Desirable

• Have relevant tertiary qualifications for the role (computer science or engineering)
• Have experience working with J2EE and Apache systems

No recruitment agencies please

Apply now

Please email a cover letter and your resume to sydjobs@gruden.com



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