RAAAKERS™ Profiling and Portfolio Management

[Graham Durant-Law]

I've been reading a good deal about program and portfolio management of late. I even did the United Kingdom Office of Government Commerce's Portfolio, Programme and Project Offices course a week or two ago. This course builds on the PRINCE2 methodology for projects, but I digress. One of the problems I find with portfolio and program management is the lack of simple high level tools to measure the health of the organisation. RAAAKERS™ Profiling, which I'm developing as part of my PhD, may provide a tool.

RAAAKERS™ stands for Responsibility, Authority, Accountability, Awareness, Knowledge, Experience, Resources and Systems and is as a way of representing the main attributes associated with management of a large or complex enterprise. A bottom up approach is applied by collecting data from end users and then aggregating it into a visualisation. I've used it a few times and my colleague Doctor Mark Burnett has also used it with success - see this peer-reviewed article for a description of its use in an organisation. Anyway today I thought I would look at data collected in my PhD and see if the resultant visualisations might be of use. Consider the graph below.

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