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| Knowledge matters The occasional blog of Graham Durant-Law on three themes – knowledge management, network analysis, and project management. |
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12th January 2010, 03:31 PM
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Join Date: Jun 2009
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The Essential Components of a Knowledge Management System
 Yesterday I was asked – “What are the essential components of a knowledge management system?” Now this is no easy question because it is laden with assumptions, most often that we can actually build a knowledge management system from the ground up! The assumption being that a knowledge management system is a hard system, which it isn’t. Here’s my answer.A knowledge management system is a soft system of systems with open boundaries. It is made up of components from the mnemonic PISHI (1), which stands for people, infrastructure, software, hardware, and information. This classification represents real thing in the real world, and each of these things is linked together by processes so that an output is realised to meet an objective – in this case knowledge. In the modern business world, all components are essential. read more Get More from the original blog... |
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