Sybiz SME Solution In Australia

[Doug Heywood]

Sybiz brings BI to SMEs

Tuesday, 28 October 2008

Business systems company Sybiz today announces that it has incorporated business intelligence modules into its platforms for small to medium enterprises. The new Sybiz Business Intelligence Centre is tailored to work the way SMEs work, and to draw from the SMEs CRM, ERP and other information repositories to get greater insights into business performance, threats and opportunities. The Sybiz Business Intelligence Centre (BIC), fully integrated into all Sybiz accounting, payroll and HR platforms, incorporates key modules from Alchemex, an international company specializing in BI for SMEs. The BIC includes pre-formatted reports (which get organisations up and running in minutes) and can also be easily tailored to customers' unique needs. Once established, these reports run without the need for human intervention.

The BIC includes pre-formatted reports (which get organisations up and running in minutes) and can also be easily tailored to customers' unique needs. Once established, these reports run without the need for human intervention.

Importantly, Sybiz BIC also reports in the familiar Excel format that SMEs are accustomed to working with, which means most managers can leverage Sybiz BIC reports from Day 1. Users also have access to additional online resources, including search options, discussion forums, you tube instructional videos, training and a range of other tools that help customers gain full mastery of BI tools.

The modules include management dashboards, management account packs, Sales Master, Purchase Master and Inventory Master. The suite of tools is specifically geared to the needs of SMEs to boost cashflow, maximise human resources and identify growth opportunities, by:

- Automating many reports – which, typically, saves customers the many hours spent each week or month in collecting information and forcing it into Excel reports;

- Aiding better decision making - with accurate, up to date insights, companies are equipped to make better decisions – eg regarding purchases, or opportunities to make best use of working capital – that help boost cash flow;

- Identifying blind spots or trends where opportunity or revenue is being lost;

-Providing forecasting tools that help an organisation predict the future - for instancy, by determining the market potential for new products or market moves.

Managing Director of Sybiz, Peter Whalley comments that by the move makes Sybiz one of the first business systems companies to implement business intelligence as a core part of its platform - rather than as an optional extra. He describes the upgrade as evidencing Sybiz's brief to help SMEs grow, by bringing them the BI capabilities previously only available to larger corporates.

“SMEs' advantage over their larger competitors lies with their agility and speed in responding to opportunities. So it became evident to Sybiz that this group is the one best-placed to take full commercial advantage of the sorts of insights that the Sybiz BIC makes available," comments Mr Whalley.

"As the economy has become more uncertain, Sybiz realised that the best support we could provide our customers is ensuring their access to business intelligence. As we already had a relationship with Alchemex - were fully aware of the benefits of their platforms and had already ensured they work with our platforms - it was a logical next step to integrate their capabilities into the Sybiz BIC.

"We believe that the expanded Sybiz platform will provide measurable, concrete savings to all users - through cost containment, report automation and through improved decision-making - that will help our customers prosper in the months and years ahead," he concludes.

Early response to the Sybiz BIC has been overwhelmingly positive. One customer, Ian Savaglia, Sales and Marketing, Key Tubing & Electrical Industries, says:

"We use the Sybiz BIC to automate our monthly and year to date reporting, a function we were previously doing manually, and it has saved us a tremendous amount of time each month.”

For further information about the Sybiz BIC, see www.sybiz.com.au or ring 1300 179 249.

[Jane B]

Sybiz adds up for SMEs in downturn

Gloomy economic forecasts are proving to be good news for Australian business systems company, Sybiz which has had one of it strongest quarters this decade, having closed no fewer than 20 sales since September of this year.

Computerworld 01/12/2008


The company's new customers represent a broad spread of industries, including professional services, manufacturing, FMCG and oil & gas exploration. Managing Director, Peter Whalley comments that the sales upturn is commensurate with Sybiz's experience that smart businesses prepare for challenging economic conditions by implementing robust business systems.

"In 30 years of providing accounting, payroll, HR and management platforms to business, Sybiz tends to experience its strongest sales cycles as businesses gear up for tough times," says Mr Whalley.

"The reasons for this trend are varied: but in brief, it seems that business owners don't want to get in the way of the momentum of boom times. But the prospect of leaner times forces many to act on the realisation that they need better insights into their business performance, profitability and cash-flow.

"This is especially the case for the one-in-10 SMEs who are outgrowing their entry-level platforms, and who urgently need Sybiz' accurate, powerful reporting, detailed analysis and robust business intelligence capabilities. And, as a proudly Australasian company, we can also sustain personal relationships with our customers, through which to learn their pain points and help them use Sybiz to cut costs and optimise profitability.


Mr Whalley comments that feedback from new customers is that their reasons for choosing Sybiz include:

• Ability to integrate existing systems (three separate companies - including two medical products and one HR firm - referenced this feature)
• Greater reporting ability - including drawing on Sybiz' incorporated BI capabilities that drill down into cashflow, trends and profit drivers (this was a key criteria for 25 percent of the new customers, who specifically referenced their dissatisfaction with an existing system as their reason for changing to Sybiz)
• High levels of local support - (a key feature for most of Sybiz' new customers)
• Pricing certainty and value for money (a key feature for most customers, with one customer, an electrical services firm, tying Sybiz to price increases that are "no greater than CPI" for the next few years).

"Of course, we would rather the boom times continue," comments Mr Whalley. "But given the prospect of tough times, I urge SMEs - and those partnering with or advising SMEs - to consider a better business system as a foundation that will help them weather any storms and emerge even stronger in the years ahead," he concludes.

- ends - About Sybiz Sybiz is a developer and supplier of business software for small and medium sized companies in Australia and internationally. With many years of industry expertise and continual innovation, Sybiz creates software that drives businesses to better information and control.

Sybiz products are designed to grow with a company’s changing environment and are intuitive, user-friendly and affordable. Sybiz offer a range of accounting, payroll, HR and add-on solutions to meet business and service management needs. With over 30 years of experience assisting thousands of successful companies, Sybiz understands the need to meet real business needs in the most cost effective way.

For further information please contact: Peter Whalley Managing Director, Sybiz Phone: 02 9904 8122 E-mail: Peter.Whalley@sybiz.com or Tracy Pendergast Taurus Marketing Phone: 02 9415 4528 Mobile 0411 034 868 E-mail: tracy.pendergast@taurusmarketing.com.au