An Intelligent Use of Business Intelligence

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One of the most defining things about the Houston Community College System is our diverse student body. We have a combination of traditional, part-time and continuing education students, and this means that our Information Technology and Institutional Research departments need to have a cohesive way of organizing the wealth of information from our students’ varied backgrounds.

Transfer credits and grades, class enrollment, drop/add status and more all need to be integrated so that our academic advisors and other administrators can easily access the information and use it to make better recommendations for our students, all in real-time. HCC also needs to track outcomes across multiple semesters and years. For example, how many of our student job placements were successful? How satisfied are students with their learning experiences at HCC? Tracking key performance indicators like these are extremely important for our administrators, to serve our student population and develop future solutions that are mapped to their needs.



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